Reservations and Guest liaison

EXPRESSIONS OF INTEREST

Kimberley Quest is a long standing company, specialising in Kimberley cruises on-board the award-winning vessel the 'Kimberley Quest II'.

The Guest Liaison & Administration position plays an integral role in the team to assist in the day to day running of the business. Attention to detail, time management, flexibility, enthusiasm and a willingness to learn are vital to this position. Your role will include reservations, sales and marketing, general administration and office organisation/tidiness. The successful applicant will present themselves in a highly professional manner.

This is an exciting and dynamic position where you be involved in all aspects of tourism and business operations. You will have the opportunity to grow and enhance your knowledge.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Answering phone and email enquiries in a professional and friendly manner
• Sales
• Reservations
• Processing quotes and bookings
• Database management
• Greeting and transferring clients pre and post cruise as required
• Vessel assistance as required
• Preparation of daily mail
• Inventory management
• Office organisation/tidiness

ESSENTIAL SKILLS:

• Minimum 2 year experience in a tour desk/travel agency position
• Sales skills
• Excellent interpersonal skills
• Organisation and time management skills
• Ability to work in a team environment
• Ability to work unsupervised
• Advanced knowledge of Outlook, Word, and Excel
• The ability to learn new systems quickly and accurately
• A positive can do attitude
• Valid have 'C' class drivers licence - preferably manual

DESIRABLE SKILLS:

• Previous experience in the Kimberley tourism industry would be advantageous but not essential
• Experience in Reservation Systems
• Knowledge of the Kimberley region

LOCATION:

• Broome
• Only applicants who will be in Broome long-term will be considered for this position

EMPLOYMENT CONDITIONS:

This is a full time position (8:00am – 4:00pm, 5 days per week) with some flexibility required.

START DATE

Immediate

HOW TO APPLY

Please forward your written application via email to Clare Marquis at cruise@kimberleyquest.com.au or contact our office for further details on the position on (08) 9193 6131.