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Kimberley Quest collects and stores your data in order to be able to provide you with our cruise services.
The data we collect and store will vary depending on how you interact with us and our website. Typically your data will be stored in a few different places.
The minimum required information we need to deal with your contact is your email address, first name and contact number. Some of our forms may require more information than this before submission.
We occasionally go through and remove older stored contacts, but the information you have submitted through our forms might be stored for up to two years.
You can unsubscribe from our emails at any time – with MailChimp it is quick, easy, and compliant with data privacy laws.
Although we store your data, we don't do anything exceptional with it.
Data submitted through contact forms is used to:
Data stored in MailChimp is used to:
Although these statistics can be linked with your details in MailChimp, we generally use them in a combined, non-identifiable way – e.g. to report that x% of users clicked on an offer.
Data stored by our reservations system is used to:
Kimberley Quest does not currently accept any online payments, and we never collect or store your payment details.
Cookies don't have a great deal of personally identifiable information – it's only data that you have already provided, or that our webserver can see anyway. They just make it easier and faster for the info to be used by the website, and make it possible for data to be passed between different webpages without needing you to log in.
You can block cookies through your browser, but if you do so, you'll find most of the web just won't work for you any more – including our website.
Our website uses the Facebook Pixel in order to see how you interact with our site and Facebook adverts. When you see one of our ads on Facebook moments after you've been on our website, that's because of the Facebook Pixel.
Your rights allow you to ask us to delete any of your info at any time. You also have the right to know exactly what data we are storing on you. If at any time you want to access your data, or have it deleted, just drop us an email at firstname.lastname@example.org.
If you ask to have your information deleted, we will put our best technical people on it and remove all trace of you from our systems. It's as easy as that.
If you have a complaint about any of our collection or storage of your information, in the first instance please contact us at email@example.com. We always strive to make sure we're giving you the standard of service you want, and your privacy is no exception.
We don't ever sell or share your details with other people or organisations. Only authorised members of our staff have access to your information, and use it strictly for the purposes of running our business.